RETURNS AND EXCHANGES

POLICY ON RETURNS AND EXCHANGES

• Pack all the items in the original packing. Items bought as sets must be returned in sets.
• Fill in the return request form attached to the order.
• Attach a copy of the sales check, specify the method of refund (a postal order or a transfer to the bank account).
• Send the parcel to this address:
  Mentioned Sender Address on Parcel Invoice
• After you have sent the parcel, please inform us of that by sending an email to [Emaill will be provided].

ELIGIBILITY OF ITEMS FOR RETURN OR EXCHANGE

CDisland offers a 7-day return policy for any purchased items. You can return items as long as they are in their original condition with labels. To return an item, you need to submit a copy of your proof of purchase and fill out a return request form.

In addition to the above, if there are defects in the items you received, you can also notify the seller within 7 days and ask for a replacement or a full refund. This excludes defects caused by you mishandling the items.

By law in Pakistan, stores are required to have a return policy. If a store doesn’t have one, they must accept returns within 30 days of purchase.